Frequently Asked Questions


Who are Your Meds Delivered?

Your Meds Delivered is the trading name for the medicine delivery service of Wise Pharmacies Ltd. and Cameolord Pharmacy based in Manchester City Center.

Can I get the 1 hour delivery service?

The 1 hour delivery service is currently only available within 3 miles of our Cameolord Pharmacy branch, located in Manchester City Centre. We will be gradually adding new delivery zones, so make sure to check the site for updates.

What happens if I need medication that has been prescribed by a Doctor?

If you need prescribed medicine, you can fill in our online form and upload a PDF/JPEG of your prescription. Our pharmacist will check it and contact you.

What happens if I have repeat prescriptions?

If you have repeat prescriptions and you would like us to deliver them. Call our pharmacist who will deal with your repeat request.

I am not sure of my condition, who can I ask?

Our pharmacists are available 24 hours a day, 7 days week. You can have a remote consultation and our pharmacist will assess your needs.

How can I contact you?

You can contact us via the online form, online chat, e-mail at or by phone at 0800 652 6155. WhatsApp call is also available. Fill in the online form and we will contact you.

What are your working hours?

You can contact us through any of our platforms 24 hours a day 7 days a week.

What medicines can I get delivered?

We can deliver over the counter medicines that you do not need a prescription for, such as Paracetamol, Ibuprofen, cough medicine and more. We can also deliver your prescribed medicine provided you have the physical or electronic prescription sent to us. Please note that private prescription dispensation have different charges associated to them.

Do you deliver private prescriptions?

Yes, we can dispense private prescriptions. The costs for these services are according to the following table:

Time Slot1-hour delivery price
8:01 hrs. – 20:00 hrs.£7.00 + cost of medicine
20:01 hrs. – 00:00 hrs.£10.00 + cost of medicine
00:01 hrs. – 8:00 hrs.£19.00 + cost of medicine
Where do you deliver to?

We can deliver to any address in the United Kingdom via Royal Mail 48 hours service. All our deliveries are made in discreet, neutral packaging. 

How much does the 1 hour delivery cost?

The 1 hour delivery service will vary depending on the time of day according to the following table.

Time Slot1 hour delivery price
8:01 hrs. – 20:00 hrs.£3.99
20:01 hrs. – 00:00 hrs.£5.99
00:01 hrs. – 8:00 hrs.£9.99
What is an emergency supply?

Sometimes you might run out of your prescribed medicine while away, or if your GP practice is closed for the weekend. Our pharmacists will be able to assess the situation and prescribe an emergency dose to help you until you can get a new prescription.

Will the driver have ID?

Yes, all of our drivers have a uniform and badge to identify them.

Will your driver deliver to my door?

Yes. Subject to individual apartment entry systems where appropriate. 

How do I pay?

Payment for all orders are taken securely by our team over the phone.

Can I get products/medication for my partner or children?

We can supply non-prescribed medicine for your partner and children.

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