Frequently Asked Questions


How does your delivery service work?

We have 3 delivery options available:

  1. 1-hour delivery service for addresses within 3 miles of Manchester City Centre.
  2. Next day delivery for addresses within a 10-mile radius of Manchester City Centre
  3. 48-hour royal mail delivery to other addresses in England and Wales.

All our deliveries are made in a discreet neutral packaging.


How much does the 1-hour delivery cost?

The 1-hour delivery service will vary depending on the time of day according to the following table.

Time Slot 1-hour delivery price
8:01 hrs. – 20:00 hrs. £3.99
20:01 hrs. – 00:00 hrs. £5.99


How much do other delivery options cost?

For Next day delivery the price is £3.99 per delivery
For 48-hour delivery this service is Free of charge.


Can I get the 1-Hour delivery service?

The 1-hour delivery service is only available within 3 miles of our Cameolord Pharmacy located in Manchester City Centre. We will be gradually adding new delivery zones, so make sure to check this site for updates.


What medicines can I get delivered?

We can deliver over the counter medicines that do not need a prescription, such as cough medicine, paracetamol, tooth ache medicine, etc.
We can also deliver your prescribed medicine provided you have the physical or electronic prescription sent to us via our online form or e-mail. This for both NHS and Private prescriptions.

*Please note that Private prescriptions have different charges associated with them. Our staff will be able to give you more information.


How do I order my NHS prescription delivery?

You can order your NHS prescription delivery by clicking “order now” and filling our online form. We will ask you to upload a picture of your NHS prescription. Our pharmacist will review it and contact you to arrange dispensation.
You can also contact us via e-mail, chat or phone where our team will help you with your queries. You can find our contact details in the “contact us” section of our website.


What happens if I have repeat prescriptions?

If you have repeat prescriptions and you would like for us to take care of them for you, you must nominate us as your preferred pharmacy with your GP. This will allow us to collect the prescriptions on your behalf and dispense them.


I am not sure of my condition, who can I ask?

Our pharmacist is available from 8:00 am until midnight, 7 days a week. You can have a remote consultation and our pharmacist will assess your needs without you having to leave your house and complying with government guidelines during these very particular times. Please contact us through our online chat, e-mail or online form and we will be able to help you.


How can I contact you?

You can contact us via the online form, online chat or by phone at 0161 425 2422. WhatsApp call it is also available.


What is an Emergency supply?

Sometimes you might run out of your prescribed medicine while away, or while your GP practice is closed for the weekend. Our pharmacist will be able to assess the situation and prescribed an emergency dose to help you until you can get a new prescription.


Who are Your Meds Delivered?

Your Meds Delivered is the medicine delivery service for Wise Pharmacies and Cameolord Pharmacy based in Manchester City Center.


What are your working hours?

You can contact us through any of our platforms from 8:00 am until midnight every day of the week.

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